amq solutions standing desk manual
AMQ Solutions Standing Desk Manual: A Comprehensive Guide
Welcome to the comprehensive guide for your AMQ Solutions standing desk! This manual will provide you with everything you need to know, from assembly and operation to maintenance and safety.
AMQ Solutions is a leading provider of innovative office furnishings, specializing in height-adjustable desks designed for collaborative and dynamic work environments. With a focus on promoting well-being and productivity, AMQ standing desks are engineered to seamlessly integrate into modern workspaces. These desks encourage movement throughout the day, combating the negative effects of prolonged sitting, which studies have linked to various health concerns.
AMQ standing desks offer a smooth and quiet transition between sitting and standing positions. AMQ is committed to quality and innovation, providing solutions that enhance comfort, flexibility, and overall workplace satisfaction. AMQ standing desks are an excellent choice for organizations seeking to invest in the health and well-being of their employees.
AMQ Activ-Pro Series Overview
The AMQ Activ-Pro series represents the pinnacle of standing desk technology. The Activ-Pro series provides ergonomic solutions with quiet motors and robust construction, designed to enhance any workspace.
Key Features of the Activ-Pro 3
The AMQ Activ-Pro 3 stands out as a top-tier adjustable desk. The Activ-Pro 3 boasts a whisper-quiet dual motor system, capable of lifting up to 250 pounds, including the desktop weight. Available in both 90-degree and 120-degree configurations. Its L-shaped design maximizes corner spaces, offering ample workspace.
This model features a 3-stage height adjustable frame, ensuring a broad range of ergonomic positions to meet ANSI BIFMA guidelines. With easy-to-use controls and a robust build, the Activ-Pro 3 promotes wellness. The desk smoothly transitions from sitting to standing positions, making it a fantastic choice for modern offices.
Activ Pro 2.0 Improvements
The Activ Pro 2.0 showcases significant enhancements over its predecessor. Installation time has been drastically reduced, by approximately 40-50%, making setup quicker and easier. The height adjustment range has been improved to better meet ANSI BIFMA guidelines. AMQ has minimized packaging.
This electric standing desk frame maintains its high-quality construction and whisper-quiet motor system. The lifting capacity remains at 250 pounds. The Activ Pro 2.0 offers even greater value. These improvements make the Activ Pro 2.0 a more user-friendly, ergonomic, and environmentally conscious choice for sit-stand desks.
Assembly and Installation
Setting up your AMQ standing desk is straightforward. This section offers a step-by-step guide to ensure proper assembly. We also include troubleshooting tips for common installation challenges, ensuring a smooth setup process.
Step-by-Step Guide
Begin by unpacking all components and verifying against the parts list in this manual. Ensure you have all necessary tools, such as a screwdriver and Allen wrench (usually included). First, attach the lifting columns to the feet, securing them with the provided bolts. Next, connect the control box to the lifting columns and the power adapter. Carefully mount the desktop onto the frame, aligning the pre-drilled holes.
Use screws to firmly attach the desktop to the frame. Connect the control panel to the control box. Double-check all connections before plugging in the power adapter. Refer to the video guides for visual assistance. Finally, perform a reset to calibrate the desk. Enjoy your new standing desk!
Troubleshooting Common Installation Issues
Encountering problems during installation? Let’s troubleshoot. If the desk doesn’t power on, check the power cord connection and ensure the outlet is working. If the desk is uneven, verify that the feet are correctly attached and adjusted. If the desk moves erratically, double-check all cable connections to the control box. If the control panel isn’t responding, try resetting the desk by pressing and holding the down button.
If the desktop isn’t aligning properly, loosen the screws and reposition it. If you’re missing parts, contact AMQ Customer Care immediately. If problems persist, consult our online FAQs or call our support line for expert assistance. Remember to review the installation video.
Operation and Usage
This section covers operating your AMQ standing desk. Learn to adjust the height, save preferred settings, and understand error codes. Maximize your desk’s functionality for optimal ergonomic use.
Adjusting Desk Height
Adjusting the height of your AMQ standing desk is a straightforward process designed for ease of use and ergonomic comfort. Locate the control panel, which is typically situated on the front edge of the desk. This panel features buttons to raise and lower the desk surface. To increase the desk height, press and hold the “UP” button until you reach your desired level. Similarly, to lower the desk, press and hold the “DOWN” button until the surface is at the correct height. Ensure there are no obstructions.
For optimal posture, your elbows should be at a 90-degree angle while typing, and your wrists should be straight. Take advantage of the motorized system.
Resetting the Desk
Resetting your AMQ standing desk might be necessary if you experience issues like the desk not moving correctly or displaying an error code. Begin by locating the control panel on your desk. To initiate the reset process, press and hold the “DOWN” button. Continue holding the button even after the desk reaches its lowest point. The desk will lower a little more, slightly rise, and then stop.
Once it stops, release the button. This action saves the new setting, and your desk should now be ready for normal operation. Contact AMQ customer care if issues persist. Resetting addresses minor glitches.
Maintenance and Care
Proper maintenance ensures the longevity of your AMQ standing desk. Regular cleaning and timely troubleshooting are essential. This section provides guidelines for keeping your desk in optimal condition.
Cleaning Instructions
To maintain the appearance and integrity of your AMQ standing desk, regular cleaning is crucial. Always use a pH-neutral cleaner to prevent damage to the surfaces. Apply the cleaner to a soft, damp cloth, and gently wipe down the desk’s tabletop and frame. Avoid using abrasive cleaners or scouring pads, as these can scratch the finish. For stubborn stains, a mild solution of soap and water may be used, but ensure the surface is thoroughly dried afterward.
Regular dusting with a microfiber cloth will also help prevent the buildup of dirt and grime. For the electronic components, such as the control panel, use a dry cloth to remove dust. Never spray liquids directly onto the desk, especially near electrical parts.
Troubleshooting and Support Contact Information
If you encounter any issues with your AMQ standing desk, this troubleshooting section is designed to help you resolve common problems. Before contacting support, please consult the assembly instructions and operation guidelines to ensure proper setup and usage. If your desk is not functioning correctly, check the power connections and ensure the control panel is properly connected. Try resetting the desk by pressing and holding the down button until it completes its cycle.
For further assistance or if you require technical support, please contact AMQ Customer Care. You can reach them by email at ccamqsolutions.com or by phone at (877) 801-0370. Their team is available to assist you with any questions or concerns.
Safety and Compliance
This section outlines important safety guidelines and compliance standards for your AMQ standing desk. Adhering to these guidelines ensures safe operation and maintains compliance with industry standards, such as OSHA.
Important Safety Guidelines
To ensure the safe operation of your AMQ standing desk, please adhere to the following guidelines. Always use automatic sit-to-stand furniture to avoid the risk of damage or injury. Ensure that all cables are properly managed to prevent tripping hazards. Do not overload the desk beyond its stated weight capacity of 250 pounds, including the tabletop weight.
Avoid using non-AMQ worksurfaces, as this may not comply with electrical codes or OSHA standards. Never place objects that could obstruct the desk’s movement. Keep children and pets away from the desk during operation. If any issues persist, contact AMQ Customer Care for assistance. A pH-neutral product is recommended for cleaning.
Compliance with Standards (OSHA, NRTL)
AMQ Solutions prioritizes safety and compliance in the design and manufacturing of its standing desks. Our desks are engineered to meet or exceed relevant industry standards, including those set by OSHA (Occupational Safety and Health Administration) for workplace safety. Additionally, AMQ seeks NRTL (Nationally Recognized Testing Laboratory) listings, such as UL or ETL, to ensure product safety and performance.
Using non-AMQ worksurfaces may void compliance with municipal electrical codes and OSHA federal workplace standards, as it does not create an NRTL-listed product. AMQ is not responsible for compliance determinations when using non-AMQ components. Always adhere to the guidelines outlined in this manual to maintain compliance and ensure a safe working environment.